PaisaWalla Bot

Privacy Policy

Privacy Policy for PaisaWalla Financial Support App

PaisaWalla Financial Support ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Android app ("App"). By using the App, you agree to the terms of this Privacy Policy.

Information We Collect

• Personal Information: Name, email address, or phone number.
• Financial Inputs: Non-personal data like income, expenses, savings, and investment preferences, provided voluntarily to help with financial advice inside the app.
• Device Information: Device type, operating system, and usage statistics for app improvement purposes.
• Log Data: Data about your interaction with the app (e.g., app crashes, usage frequency) for analytics and troubleshooting.
• SMS Data: With your permission, we read financial-related text messages (SMS) on your device. We only use these messages to detect and help you track financial transactions like bank credits, debits, or other transaction alerts. We do not access personal chats or non-financial messages.

How We Use Your Information

• Provide personalized financial guidance (e.g., budgeting, saving, investing tips).
• Improve the functionality and user experience of the App.
• Communicate with you about app updates, tips, or support (if applicable).
• Ensure security and prevent misuse.

Data Storage & Security

Your information is securely stored and we follow standard industry practices to protect it. However, please be aware that no method of data transmission or storage is 100% secure.

Permissions We Request

• SMS Permission: We will request access to read your text messages, but only for financial transaction alerts such as bank messages. We do not read or store your personal conversations or other non-financial messages.
• Storage & Device Info: We may also request permission to access basic device information (for crash reports and app improvement).

You will be asked for these permissions when you install or start using the app, and you can always manage permissions from your phone settings.

Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may share data only when:

• Required by law, regulation, or legal process.
• Necessary to protect the rights and safety of users or the public.
• Needed for service providers who assist in app operations (with strict confidentiality).

Children's Privacy

This App is not intended for children under 18 years of age. We do not knowingly collect information from children.

Third-Party Services

The app may contain links to external websites or services. We are not responsible for the content or privacy practices of third-party services.

Your Rights

• Request access to or deletion of your personal information.
• Opt-out of optional communications (e.g., promotional messages).

To exercise your rights, please contact us at support@paisawalla.in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on the Play Store listing. Continued use of the App after updates means you accept the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@paisawalla.in